FAQs

FAQs

A serviced apartment is a fully furnished apartment that offers all the comforts of a home, making it an impeccable alternative to a hotel. Serviced apartments are available for both short-term as well as long-term stays.
The benefits of choosing a serviced apartment is predominantly space, privacy and convenience, especially if travelling with a family. Our apartments provide separate living and sleeping accommodation, along with a fully equipped kitchen, which most quality hotels are unable to offer.
Serviced apartments are very competitively priced against hotels and include free calls to UK landlines and mobiles, unlimited high speed broadband, internet, satellite TV, and housekeeping services.
Further savings can be made by having the freedom to cook meals as opposed to eating out in restaurants.
Our serviced apartments are located in the town centre of Abingdon-on-Thames, Oxfordshire and offer luxury accommodation, many with views of the River Thames, with excellent networking links to Oxford and surrounding areas, the A34, M4 and M40.

Apartments are tastefully furnished, with the added benefit of security as each apartment is fitted with a video entry phone system, keypad operated communal door entry system and CCTV. They also provide secure underground car parking and the use of a fully equipped gym.

We aim to financially benefit long-term stays. There is usually a minimum stay of three days, however subject to availability, we may consider one or two night stays, especially in off-peak periods.
Please see the current tariff details on the website.
All taxes are included in the quoted price as are utility bills and broadband. However, guests may wish to check out late or check in early, request mid-stay house-keeping, require extra guests etc which will be subject to additional costs. Please request additional guest services at the time of booking.
We accept most major credit and debit cards for payment or bank transfers. Bookings made with a Visa Debit Card or Maestro will not incur a transaction fee. If bookings are made using any of the accepted major Credit Cards, then a transaction fee of 3% + VAT will apply.
We retain the right to take a security deposit of up to £500 should there be any damage caused to the apartment or its contents. Funds will not be debited unless necessary.
Once your booking has been confirmed, any amendments you wish to make to your booking must be requested in writing by e:mail via reservations@oldgaol.co.uk where amendments can be made, an administrative fee of £25 plus VAT per booking will incur together with any additional costs (this will not apply should the booking be extended).
This is dependant on how many nights you have booked and ranges from 4 days to 21 days. Please refer to our Terms and Conditions for a full breakdown of our cancellation policy.
You can extend your stay subject to availability, but we recommend that you inform our Reservations team as early as possible.
Unfortunately, due to management company regulations, we are not permitted to allow pets to stay in our serviced apartments.
All of our apartments benefit from a lift that can be accessed from the underground car park and ground level which services the first and second floor apartments.
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